Partner Portal
Step 1: Login
Your mobile phone number is entered and a code is received to log in to Box Now - Partner Portal
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Insert 6digit code from SMS.
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Step 2: Using the Partner Portal
Existing orders are displayed on the home screen.
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To create an order we click on the button Create order --> From Any Apm..
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There are two options.
- Fill in the form
- Upload a CSV file
2.1 Fill in the form:
These fields are required (Your customer’s details)
- Full name (e.g. George Papas)
- Phone number (e.g. +306912345678)
- Email (π.χ. [email protected])
- APM number (locker id)
- Payment method (Prepaid or Cash on delivery)
- Return (always allowed)
Press Create order
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As soon as the order is created, the registration will be made on the home page and the notification for the voucher will come.
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Click on Get parcel labels the voucher is displayed.
2.2 Upload a CSV file:
First of all download csv example file.
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Open the csv file and complete customer details.
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- from_location: Warehouse ID (constant value, if ypu have one warwhouse else picked the warehouse)
- destination_location: Locker ID (chosen by customer) e.g. 187
- customer_phone_number: e.g. +30 21 4 655 1234
- customer_email: e.g. [email protected]
- customer_full_name: e.g. Test Test
- number_of_parcels: e.g. 2
- payment_mode: cod (Cash on delivery) or Prepaid
- amount_to_be_collected: e.g. 1
- price_currency: e.g. EUR
Once the columns are filled in, we save the csv file and upload it by clicking on upload from your computer.
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CAUTION: The file must be as such and only. Any other from will bring an error.
The site for finding the IDs locker for your Call Agents is: BOX NOW Website - Locker Finder GR
Get Support
If you have any questions about our solutions, or questions about how to integrate with our solutions, please refer to our email [email protected].